According to the french consumption code, art. 121-16 “For any e-transaction, consumers have a 7 business days deadline from the delivery date
to return their products for a refund or an exchange”.
In the case this deadline expires on a Saturday, Sunday or any bank holidays, this deadline is extended to the first following business day.
Customers are responsible for any return, which means they will have to use a traceable and insured method. They will also have to keep
any sending proof.
In the case the goods are faulty, or if we made a mistake in the references we sent to you, we will refund you the shipping costs
(please join a postal note to your parcel).
MSR have chosen CIC bank and its payment website. Ordering through our website is the more safe and secure method, since CIC is one of the
French leaders in the field of electronic payments.
While placing an order, you will automatically be redirected to the CIC interface, where you will be able to fill in your banking information.
This information will be encrypted by the security system SSL “Secure Socket Layer” technology.
MonShowroom.com doesn’t hold your banking information at any time of the order process.
MonShowroom.com is registered toward the CNIL (French Data Protection Authority) under the registration number
1176226.
Given information is necessary for the success of your order process as well as our commercial relationships. According to the French
‘Computerized Data and Privacy Law”, customers can consult or modify information held by E-TREND.
To do so, please send us an email by clicking here.
